Privacy Policy

Last updated: October 3, 2026

Who we are

This website is operated by Karolina Terra, doing business as Oath Cleaning ("Oath", "we", "us"). We provide residential cleaning services in Naples, Florida and nearby. This policy explains how we collect, use and protect your information when you visit our website, request an estimate or receive text messages from us.

What we collect

• Contact details you send us: name, phone, email, city and address
• Details about your home for your estimate: size, service, notes and photos
• Website data: pages visited, device and browser, and the ad or link that brought you, collected through cookies and tags such as Google Analytics, Google Ads and the Meta Pixel

How we use it

• To send your estimate and schedule your cleaning
• To send appointment reminders and service updates
• To measure and improve our website and ads

Text messages (SMS)

Our forms have two separate, optional consent boxes. Each box is unchecked until you check it.

• Service texts: if you check the first box, you consent to receive text messages from Karolina Terra, doing business as Oath Cleaning, about your estimate, appointment reminders, schedule changes and service updates.
• Marketing texts: if you check the second box, you consent to receive marketing and promotional text messages from Karolina Terra, doing business as Oath Cleaning, such as seasonal offers and discounts.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help, or contact us at (239) 408-4859 or [email protected]. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing

We do not sell your personal information. We share data only with service providers who help us run the business, such as our CRM, scheduling, payment and analytics tools, under their own privacy terms.

Cookies and ads

We use cookies and tags to measure visits and ad results. You can block cookies in your browser settings. You can opt out of personalized Google ads at adssettings.google.com and of Meta ads in your Facebook ad settings.

Data security

We protect your information with reasonable administrative, technical and physical safeguards. Our website and forms use encrypted HTTPS connections. Your data is stored with service providers that use encryption and access controls, and only people who need it to serve you can see it. No system is 100% secure, so if we learn of a breach that affects your information, we will notify you as the law requires.

Your choices

To access, correct or delete your data, email [email protected]. To stop text messages, reply STOP at any time.

Age requirement

Our services, website and text messages are for adults 18 years or older. We do not knowingly collect data from anyone under 18. If you believe a minor sent us information, email us and we will delete it.

Changes

We update this policy when our practices change. The date at the top shows the latest version.

Contact us

Karolina Terra, doing business as Oath Cleaning.
Naples, FL 34119
Phone: (239) 408-4859
Email: [email protected]